Castle Primary School

'Adventure Together; Learn Forever'


This is a tough time for us all and while we all understand the need for this lock down it can be an incredibly tough situation to manage. Apart from worries about the virus, there are likely to be rising tensions due to having to live on top of one another at home. Below are some links to great websites offering support and advice during this time.

Five tips for family wellbeing while staying at home

The following link takes you to the Action for children website, where there are some great ideas, information and support regarding how you take care of yourself and your family during this time.

Online safety

To support you in keeping your child safe online, Thinkuknow, an education programme from the National Crime Agency’s CEOP Command have created worksheets for you to do with your children during COVID 10 lockdown.

Domestic Abuse

The Number of reported cases of domestic violence has risen since Covid 19 lockdown began. SafeLives, the UK-wide charity dedicated to ending domestic abuse, have released the following information to support families.

We know that this is a difficult and worrying time for everyone – but particularly so for adults and children living with domestic abuse, and the professionals working hard to support them. On this page we will be sharing resources to help support you through this time, and will be adding more as things progress. As always, if you or someone else is in immediate danger please call 999 and ask for the police. Silent calls will work if you are not safe to speak – use the Silent Solution system and call 999 and then press 55.



If you are concerned about a child or young person in Devon and want to speak to someone contact the Multi-Agency Safeguarding Hub (MASH) on 0345 155 1071 or email and give as much information as you can. If a child is at immediate risk contact the police on 999.

Emergency Information - updated 24 March 2020

Whilst the school remains closed, If you have any safeguarding concerns about a child, please continue to contact one of the team via the main office on 01884 253398 or our Designated Safeguarding Lead, Chloe Harper at:

Please do not use names but give a rough outline of your concerns and we will ring you back if appropriate.


If your concern is urgent and you are worried about the immediate safety of a child, contact the Multi-Agency Safeguarding Hub (MASH) on 0345 155 1071 or email and give as much information as you can.


If a child is at immediate risk contact police on 999



At Castle Primary School we prioritise keeping our students safe. If you have any concerns about a child’s welfare, please contact our designated safeguarding lead, Chloe Harper or the Head Teacher, Mrs Noble.


If you are unable to speak to Chloe or believe that urgent action is needed because, for example, a child is in immediate danger, please phone the MASH (Multi agency Safeguarding Hub) on 0345 155 1071 and give as much information as you can. This can be done anonymously.




Social media remains an ever growing phenomenon for our children, with many accessing a number of platforms and sites. Whiles it is evident that the internet is an important part of modern life and one which plays an increasingly important role in the lives of children it is not without its’ risks. Throughout the year, Castle School delivers teaching to your children about how to keep themselves safe online, (The e-safety curriculum) but the best way for this to truly make a difference is if parents support this education at home. This means knowing what your child is accessing online and having open and honest conversations. This has been proven to reduce risk significantly. There are many websites that can support parents and educate children and the links below are great places to start:.

E-Safety Magazine

Operation Encompass


The school has been given the opportunity to take part in a project that will run jointly between schools and Devon and Cornwall Police.


Operation Encompass is the reporting to schools, prior to the start of the next school day, when a child or young person has been exposed to, or involved in, any domestic incident.


Operation Encompass will ensure that a member of the school staff, known as a Key Adult, is trained to allow them to liaise with the police and to use the information that has been shared, in confidence, while ensuring that the school is able to make provision for possible difficulties experienced by children, or their families, who have been involved in, or exposed to, a domestic abuse incident.  We are keen to offer the best support possible to all our pupils and we believe this will be extremely beneficial for all those involved. Adults who have been trained to receive this call are: Chloe Harper and Cathy Noble.





Prevent is a government strategy designed to stop people becoming terrorists or supporting terrorist or extremist causes.

Prevent works by developing a more in-depth understanding of how an individual can become radicalised to the point where they can either become directly involved in terrorist activity or support terrorism.

The Prevent strategy covers all types of terrorism and extremism, including political and religious extremism.

Since July 2015 all schools (as well as other organisations) have a duty to safeguard children from radicalisation and extremism.

If you believe someone is at risk of radicalisation you can help them get support and prevent them becoming involved in terrorism and potentially violent activities by raising your concerns via the confidential Anti-Terrorist Hotline on 0800 789 321 or by emailing